Quality Policy
With this Quality Policy, you, as a user of a service that Service Works & Solutions is responsible for, are informed about the way in which the quality of the service is guaranteed.
Service Works & Solutions is managed and operated according to a quality system that is based on an international management standard for quality management, and the standard is applied as a reference for the development of the company and its products, going forward and permanently. In this way, the infrastructure, systems and processes of Service Works & Solutions, as well as of all the brands that the company puts on the market, will be as much as possible in accordance with the requirements of:
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ISO 9001 on Quality Management
Service Works & Solutions' Quality Policy entails:
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Defining quality based on customer needs and expectations.
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Developing, designing and improving services in accordance with performance measurement and monitoring.
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Applying standard service delivery procedures that have been optimized to ensure the best possible user experience.
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Operating according to the philosophy of continuous improvement.
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Creating a quality culture with servant leadership, purposeful and regular staff training and mandate to act.
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Maintaining rich and transparent communication with partners, staff, customers and other stakeholders.
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Complying with all laws and regulations in all aspects of The Service Company's activities.